“Maddening” would better describe my own recent experience filing a request for local public records, my first in a long journalism career. Byzantine. Kafkaesque. About as sexy as fighting an insurance claim. And yet the idea of a public records law is beautiful. It’s deeply democratic: that rank-and-file citizens have the right to peer into the inner goings-on of government because, after all, it’s our government. Our public schools, our law enforcement, our town and city halls. So those are our records we’re requesting. The rub: Because of flaws in our state’s law, theory differs from practice. It takes just...